Designing AI-Ready Campaign Operations for Google Core.

Category

Enterprise Systems, AI Strategy, Operations

My role

UX Designer II | Enterprise Marketing Operations

Team

Product Manager, Engineering, Marketing Operations, Legal & Privacy

Client/ Organisation

Google

Behind every global campaign is an operational system. This project reimagined Google Core's mission-critical marketing operations platform to simplify coordination and prepare campaign execution for AI-assisted workflows.

Duration: 6 months.

Business Context

Google operates one of the world's largest marketing ecosystems, coordinating thousands of campaigns across products, markets, and regions every year. Because these launches directly support Google's advertising and product businesses, operational delays create downstream business impact - from slower go-to-market execution to increased coordination costs and reduced organisational efficiency.

As campaign complexity increased, execution relied on fragmented documentation distributed across multiple internal tools, making planning, approvals, and cross-functional coordination increasingly difficult.

The opportunity was not simply to redesign a dashboard, but to redesign the operational system that coordinated campaign planning, approvals, and execution while preparing the platform for AI-assisted workflows.

Business Impact



Campaign Lifecycle




Dropping the case soon

  • 6+

    years of experience

  • 500k+

    users impacted

  • 75%

    reduction in operational errors

  • 40%

    revenue growth

Create something intentional.

Hit me up if you’re looking for clarity in design, taste & decisions

Avatar of the website author

Heavenstar Hilary

Product Designer (CX, UX, IxD

Heavenstar

Hilary

Copyright © Heavenstar Hilary 2026

  • 6+

    years of experience

  • 500k+

    users impacted

  • 75%

    reduction in operational errors

  • 40%

    revenue growth

Create something intentional.

Hit me up if you’re looking for clarity in design, taste & decisions

Avatar of the website author

Heavenstar Hilary

Product Designer (CX, UX, IxD

Heavenstar

Hilary

Copyright © Heavenstar Hilary 2026

  • 6+

    years of experience

  • 500k+

    users impacted

  • 75%

    reduction in operational errors

  • 40%

    revenue growth

Create something intentional.

Hit me up if you’re looking for clarity in design, taste & decisions

Avatar of the website author

Heavenstar Hilary

Product Designer (CX, UX, IxD

Heavenstar

Hilary

Copyright © Heavenstar Hilary 2026

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