Meaningful upskilling for blue-collar workers

Category

B2B Mobile App - Product Led

My role

Product Designer | B2C Frontline Workforce Ecosystem

Team

2 Product Designers, 2 Product Managers, 1 Engineering Manager, 3 Developers, Content Design and Support team members

Client/ Organisation

Betterplace

We redesigned the Oust app into GoBetter Up-Skill, creating an engaging and meaningful learning experience for frontline workers while driving business growth, client satisfaction, productivity, and retention.

Why redesign?

Oust was integrated into GoBetter as Up-Skill, redesigned to support global expansion, ensure a seamless user experience, and address client dissatisfaction with the previous product.

  • 6+

    years of experience

  • 500k+

    users impacted

  • 75%

    reduction in operational errors

  • 40%

    revenue growth

Create something intentional.

Hit me up if you’re looking for clarity in design, taste & decisions

Avatar of the website author

Heavenstar Hilary

Product Designer (CX, UX, IxD

Heavenstar

Hilary

Copyright © Heavenstar Hilary 2026

  • 6+

    years of experience

  • 500k+

    users impacted

  • 75%

    reduction in operational errors

  • 40%

    revenue growth

Create something intentional.

Hit me up if you’re looking for clarity in design, taste & decisions

Avatar of the website author

Heavenstar Hilary

Product Designer (CX, UX, IxD

Heavenstar

Hilary

Copyright © Heavenstar Hilary 2026

  • 6+

    years of experience

  • 500k+

    users impacted

  • 75%

    reduction in operational errors

  • 40%

    revenue growth

Create something intentional.

Hit me up if you’re looking for clarity in design, taste & decisions

Avatar of the website author

Heavenstar Hilary

Product Designer (CX, UX, IxD

Heavenstar

Hilary

Copyright © Heavenstar Hilary 2026

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